Shipping policy
Shipping Policy
At earth & blossoms, we carefully prepare and dispatch every order to provide a smooth and reliable delivery experience.
Order processing
Orders are normally processed and dispatched within 1–2 business days after they are confirmed. Orders placed on weekends or public holidays will be processed on the next working day.
During festive periods, promotions or unusually high order volumes, dispatch may take slightly longer.
Delivery time
Delivery typically takes 3–5 business days after dispatch, depending on the destination and courier serviceability.
Delivery dates are estimates and may occasionally be affected by courier delays, regional restrictions, weather or other circumstances outside our control.
Once your order is dispatched, you will receive tracking details by email, SMS or WhatsApp, where available.
Shipping coverage
We currently deliver across India to serviceable PIN codes. We do not currently offer international shipping.
Shipping charges
Standard shipping is free across India, with no minimum order value.
Partial Cash on Delivery
Partial Cash on Delivery is available on eligible orders and serviceable PIN codes.
When Partial COD is selected:
- ₹95 must be paid securely online to confirm the order.
- The ₹95 is an advance payment and is deducted from the order total; it is not an additional charge.
- The remaining balance must be paid to the courier at the time of delivery.
- Full Cash on Delivery without the ₹95 advance is not available.
- The customer may be asked to verify their mobile number or confirm the order before dispatch.
Customers must provide an accurate delivery address, PIN code and active telephone number. Orders may be delayed or cancelled if we are unable to verify the customer or delivery information.
Delivery attempts and refused orders
Our courier partner will attempt delivery using the contact and address information provided with the order.
If an order cannot be delivered because of an incorrect or incomplete address, repeated customer unavailability or refusal to accept the shipment, the parcel may be returned to us. Any ₹95 advance payment will then be handled in accordance with our Refund Policy, and Partial COD may be unavailable for future orders from the same customer.
Order changes and cancellations
To request a change or cancellation, email support@earthnblossoms.com within 24 hours of placing the order.
We will do our best to accommodate the request, but changes or cancellations cannot be guaranteed once an order has been processed or dispatched.
If a cancellation is accepted before dispatch, any amount already paid, including the ₹95 Partial COD advance, will be refunded to the original payment method.
Damaged or missing shipments
If your order arrives damaged, incomplete or appears to have been tampered with, contact support@earthnblossoms.com within 48 hours of delivery. Include your order number and clear photographs of the parcel and products.
Please retain the packaging until your request has been reviewed.
Contact us
For shipping or delivery questions, contact:
support@earthnblossoms.com
+91 90749 50880